Where are you based?
London, UK.

Do you offer International delivery?
We currently only ship within the UK, but send us a message via the contact page with any international postage queries.

Are all your items handmade?
We pride ourselves on the fact that most of our designs are handmade and that we offer one off pieces. 

Items that are not handmade by Naylou are carefully selected to fit in line with the ethos of the brand all non-handmade items will be stated.

Sweatshops and cheap labour are never used by Naylou.

Why does Naylou use vintage fabrics?
Vintage saris are unique in their designs and are very rare and hard to find, therefore each Naylou piece in the 'Sari Collection' is one of a kind.

Although vintage fabrics are not new, all saris go through our quality control process and Naylou will never use any fabrics that are damaged.

What method of payment do you accept?
PayPal and all major credit/debit cards are accepted

What is your returns policy?
Items are returnable within 14 days of delivery as long as the security ribbon is attached. Items become non returnable once the ribbon is removed. Postage is non refundable. Return postal charges are at the cost of the customer and Royalmail registered post is reccommed.